Cybersecurity

It’s everyone’s job!  Whether you are a CEO of a large company, an educator at our local school, bank president, dietician, student, parent or marketing manager, its everyone’s job to ensure online safety at work and  home. And as the lines between our work and home become increasingly blurred it is even more important to make sure that smart cybersecurity is happening between the two.

The head…

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Time flies when you're having fun!

My career has taken me to 9 different locations, in three states, over a 41- year span.  I have worked for two Corporations, a Commercial Company, a Competitive Local Exchange Carrier (CLEC), and DRN your Cooperative.  My first job coming out of NDSU was in central MN and part of my responsibilities were to visit 8 party line customers that were not being very nice to their neighbors. The message…

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Keeper

My name is Crystal Grueneich, and I am a Technical Support Analyst at DRN. Today we’re going to discuss Keeper.

Different scenarios may pop into your head when you hear the word “keeper.” For example, as a mom, I’m usually the keeper of the snacks! The Keeper of the Stars is one of my favorite songs. I used to have a trapper keeper

But nonetheless, what about a password keeper?

Wit…

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Hosted PBX

Many areas of IT and Technology in general are geared toward making your job easier and potentially saving you money at the same time.  But what about your phone system? It might feel like a necessary evil, a system that simply is what it is and will always cost more money and trouble than it’s worth. But that’s not true anymore.

Traditional phone systems required the “brains” of the system to …

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DRN/ReadiTech Career Series Volume 1 ~ Customer Care Specialist

I’d like to spend a little time talking about careers at DRN/ReadiTech. 

Currently we have an opening for a customer care specialist at our headquarters in Ellendale.  The customer care specialist position is a vital role at any organization.  At DRN/ReadiTech, our customer care specialists pride themselves on providing our customers with a top-notch experience at every interaction.  Customer c…

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Is Sitting the New Smoking?

Sitting has been branded the “New Smoking” for the health risks it potentially causes.   I am not a doctor or medical research scientist.  But I do work in an environment that sitting most of the work day is more of the norm than I would like.  Sitting has been linked with cancer, back and neck pain, cardiovascular disease, obesity and many more conditions.  What are we to do to combat the “new s…

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Fire up your Firestick

Happy Holidays Everyone!  This is Tim Steinwand, Customer Experience Specialist here at DRN.  Hopefully you got everything you wanted for Christmas?  Hopefully some of the things were electronic gadgets that will make your life easier or more convenient.  Maybe one of the things was an Amazon Firestick from DRN from our latest promotion.  If so, I wanted to let you know of some of the really cool…

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Precaution for Online Holiday Shopping

Every year during the Holiday season stores and manufacturers have countless sales and discounts.  The purchase choices are unlimited around this time of year. I want to cover some precautions and safety recommendations to help protect yourself while shopping online.  Anyone with an email knows that with all the discounts and sales comes a lot of email marketing. Don’t get overwhelmed, there a co…

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A Time to Post

Hello again! As of today, there are only 14 days left in 2018.  Yikes.  In previous blog posts, I have talked about and the importance of a social media presence.  Also, I discussed across social media.  Let’s not forget that great list of   As we look forward to 2019, let’s take a moment to cha…

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Oh How IT Has Grown

DRN has always been proud to be your telecommunications cooperative since 1950, providing voice, video and internet services to our members!  Along with providing traditional services, Dickey Rural Networks, saw the need to diversify while continuing to provide cooperative members with the same stellar traditional services.   This decision was driven out of the need and demand that our business c…

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Crown Jewel of the Midwest

Have you ever heard or read something three or more separate times over the course of a few days?  I recently found this happening to me all because of an article shared on Facebook. It got me thinking, “you don’t know what you have until you hear it from an outside perspective”.  The article was titled, “How Did North Dakota Become the Crown Jewel of the Internet in the Midwest?”.  Of course, it…

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Capital Credit Checks and Credits Coming Soon

It’s hard to believe but the holiday season is upon us.  It’s a special time where families get together to spend time, share stories and enjoy some great food.  Another great benefit for members in our area is getting a capital credit check mailed out or having a credit applied to your bill so you can have some extra cash to buy yourself or someone else something nice. 

This year, the DRN Boar…

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Data Protection

My name is Brandon Huber and I’m a Network Assistant at ReadiTech.  As the newest member of the team I wanted to start with a brief introduction.  I grew up not far from where I live now in Edgeley, ND.  After high school I studied Criminal Justice as NDSU and joined the military after 9/11.  My experience in the Army has gone a long way to shape the person that I am today.  At the end of enlistm…

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Are you cyber safe vigilant?

At the end of October, I attended a cyber security conference in Dallas, TX which brought together a national audience of telecommunications providers.  The purpose of the conference was to share ideas and collaborate with each other about how cyber security topics affect the telecommunications industry and to learn how to prepare to face associated cyber security threats being committed on netwo…

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Going south for the winter?

Are you going South for the Winter? Maybe an extended vacation? Wondering what to do with your telecommunications services?

It is as easy as calling the DRN office and speaking with one of our customer service reps.  They will be able to place your service on vacation for up to six months. A…

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