Position: Outside Network Operations Specialist
Company: DRN ReadiTech
Reports to: CEO/GM
FLSA Status: Non-Exempt
Reporting Location: Lisbon, ND
Duties include but are not limited to: Sales and Customer Quotes of DRN products and services, taking COE out of service and light maintenance, placement of inside wiring/network cabling, installation, maintenance, trouble clearing of hosted IP/PBX phones and switches, installation, maintenance, and trouble clearing of Security Systems and Surveillance Cameras, testing and repair of station wiring, testing and repair of telephone station equipment, installing subscriber carrier equipment, testing and repair of subscriber carrier equipment, keeping of records (time-material-testing-trouble reports), splicing of fiber optics cable using a variety of fusion machines and techniques, broad knowledge of Calix FTTH CPE, and install and maintain CATV. The successful applicant must be exceedingly well-organized, motivated, possess a strong work ethic, and enjoy the day to day challenges of supporting DRN’s multiple service offerings. The ability to positively interact with the public and staff in a fast-paced, high-pressure environment, while remaining calm, focused, resourceful, and efficient, is critical to this role. Further, the applicant must be highly professional, well-versed in both written and verbal communications, and demonstrate superior attention to detail.
Essential Job Functions:
Knowledge, Skills and Abilities:
Education and Experience:
A degree from a Telecommunications Technical Training Program or a degree in electronics that would be useful for telephone maintenance is preferred for this position and at least 2 years’ experience will be considered. Must have or be able to obtain A+ certification within 1 year. Must have the ability to obtain additional professional certifications as the business need dictates. Prior telecommunications experience helpful.
Must be able to read a computer screen and various reports.
Must be able to hear well enough to communicate with employees and industry contacts.
Must be able to write, type, and use phone system.
This factor measures the surroundings or physical conditions under which a job must be done and the extent to which those conditions make the job disagreeable. Consider the presence and relative amount of exposure to dust, dirt, heat, fumes, contaminants, cold, noise, vibration, wetness, etc.
Note: The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.
Interested in applying for this position? Send a resume to Human Resources, DRN ReadiTech, via email to firstname.lastname@example.org